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Desktop Analyst 826765

Norwalk, CT 06850

Posted: 06/20/2025 Job Category: Information Technology Job Number: 826765

Job Description


Fairfield County MSP is searching for a customer focused Desktop Engineer to join their growing team.

Key responsibilities:
  • Monitor and respond to help desk tickets
  • Troubleshoot Windows and Macintosh Computer Issues
  • Troubleshoot network connectivity problems
  • Troubleshoot Data Backup / Business Continuity Services from Datto
  • Provide support for Microsoft Windows and Office Suite
  • Add/Remove/Change Microsoft 365 and Office 365 Email Accounts
  • Escalate complex issues to other team members

Required Technical Skills:
  • Experience installing and troubleshooting Windows and Macintosh Operating Systems
  • Experience installing and troubleshooting Microsoft Office Suite
  • Experience with diagnosing hardware issues
  • Basic Network troubleshooting
  • Experience administering Microsoft 365 and Office 365

Growth Opportunities:
  • Excellent opportunity to grow your technical and management skills
  • Annual performance review
  • Certification Bonus Pa

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Learn how to spot job scams and protect yourself here.

Equal Opportunity Employer:
TalentLaunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. TalentLaunch will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Norwalk, CT

Ready to jumpstart your career in the vibrant city of Norwalk, Connecticut? This charming coastal town offers a perfect blend of career growth opportunities and picturesque landscapes, making it an ideal location for job seekers. From the historic Lockwood-Mathews Mansion Museum to the lively Maritime Aquarium, Norwalk boasts a unique culture that's hard to resist. Indulge in the local cuisine, catch a show at the Wall Street Theater, or take a stroll along the scenic Calf Pasture Beach. Join us in exploring job opportunities in this thriving community and unlock your potential in this enchanting region!