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Customer Service Representative 831211

Groveport, OH 43125

Posted: 11/05/2025 Job Category: Customer Service Job Number: 831211 Pay Rate: $18.00 per hour

Job Description


Your next opportunity is here — Urgently hiring Customer Service Representatives in Columbus! 

Job Title: Customer Service Representative- Urgently Hiring
Pay: $18/hr
Hours: 8 AM - 4:30 PM 
Start Date: ASAP

We are looking for Customer Service Representatives in the Columbus area to join a dynamic team. In this role, you will serve as a key point of contact for customers, delivering exceptional service across chat, email, and phone. You’ll collaborate with marketing and operations to troubleshoot, resolve issues, and turn every customer interaction into a positive brand experience.

If you're a problem-solver with top-notch communication skills, a customer-first mindset, and the ability to thrive in a fast-paced, high-volume environment—we want you to join us in Columbus! 
What You'll Do: As a Customer Service Representative you will be responsible for:
  • Respond to customer tickets per day via chat, email, and phone with professionalism and empathy.
  • Resolve product, order, shipping, and return inquiries with efficiency and care, escalating complex issues as needed.
  • Advise customers on the return and warranty process, providing solutions and processing replacements where applicable.
  • Communicate trends, issues, and customer insights to the broader team to help inform improvements.
  • Cross-sell or refer products and services as appropriate to enhance customer experience and drive brand loyalty.
What You'll Bring:  The ideal candidate for this role will have:
  • 1–2 years of customer service experience (phone, chat, and email support). E-commerce experience is a plus.
  • Strong research, troubleshooting, and problem-solving skills.
  • Proficient in Microsoft Office and general administrative tasks.
  • Professional, positive, and supportive demeanor—especially when handling challenging interactions.
  • Experience with Gladly, Shopify, or Narvar is a plus.

Why Join Us in Columbus?
  • Be part of a supportive team culture in a fast-paced environment 
  • An opportunity to make an impact and gain valuable experience in the field 
  • ?Enjoy affordable health and prescription coverage with no waiting period
  • ?Benefits offered by employer if hired permanently

Location & Schedule:
This position is in office in Columbus and offers full time, first shift hours- 8 AM - 4:30 PM 

Ready to Take the Next Step?
If you’re ready to start a new position as a Customer Service Representative, apply today or contact our recruiting team to learn more. Don’t wait, we are hiring now!

?#SSO 

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Equal Opportunity Employer:
TalentLaunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. TalentLaunch will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Groveport, OH

Ready to take the next step in your career? Explore job opportunities in the vibrant community of Groveport, Ohio and unlock a world of endless possibilities. Nestled in central Ohio, Groveport offers a perfect blend of small-town charm and big-city amenities. With its proximity to Columbus, the state capital, job seekers can enjoy a thriving job market while savoring local treasures like the historic Groveport Town Hall and the scenic Walnut Woods Park. Indulge in delicious Buckeye cuisine at local eateries and catch a show at the Southern Theatre in nearby Columbus. Join our growing team in Groveport and discover why this region is the perfect place to cultivate your career.