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Customer Service Representative 837366

Medina, OH 44256

Posted: 05/20/2026 Job Category: Customer Service Job Number: 837366 Pay Rate: $18.50 per hour

Job Description


Customer Service Specialist — Urgently hiring in Medina!

Job Title: Customer Service Specialist
Pay: $18.50 per hour
Hours: First or second shift hours
Start Date: ASAP

Looking for a career boost? Join a dynamic logistics and transportation organization in Medina as a Customer Service Specialist and unlock exciting growth opportunities. This role is perfect for motivated early-career professionals eager to develop their skills in customer service, operations, and business management. You’ll gain valuable hands-on experience, work in a fast-paced environment, and be part of a supportive team committed to your professional development.

As a Customer Service Specialist, you'll connect with customers, carriers, and internal teams to ensure smooth shipment processes and outstanding service quality. Whether you’re recent graduate or have related internship experience, this position offers a fantastic launchpad for your career in logistics and customer relations.

What You'll Do

As a Customer Service Specialist, you will:

• Build strong, trusting relationships with customers by providing professional and proactive service.
• Coordinate shipments, track orders, and assist in ensuring timely deliveries.
• Communicate effectively with clients, drivers, and internal departments via phone, email, and online platforms.
• Collaborate with the Sales Support team to manage customer accounts and support business operations.
• Learn logistics systems, order processing, and customer account management processes.
• Troubleshoot and resolve customer inquiries efficiently in a fast-moving team environment.

What You'll Bring

The ideal candidate will have:

• A recent college degree or relevant coursework is preferred.
• Strong communication and interpersonal skills.
• Basic experience with Microsoft Office, including Outlook and Excel.
• A positive, eager attitude and willingness to learn new skillsets.
• Excellent organizational skills and ability to multitask effectively.
• Problem-solving skills with keen attention to detail.
• Customer service, internship, or team experience is a plus.

Why Start Your Career Here?

• Valuable professional experience in a growing logistics industry.
• Clear pathways for career advancement into higher-paying roles.
• A supportive, mentorship-driven team environment with hands-on training.
• Exposure to logistics, operations, transportation, and customer management.
• Affordable health and prescription coverage with no waiting period.
• Potential salary growth into the low $40Ks after permanent hire.

Location & Schedule:

This is a fully on-site position in Medina, Ohio, with second-shift hours.

Ready to Launch Your Career?

If you’re ready to gain meaningful experience, grow professionally, and join a company that invests in your future, apply today for the Customer Service Specialist role in Medina, OH!

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Equal Opportunity Employer:
TalentLaunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. TalentLaunch will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Medina, OH

Ready to take the next step in your career? Explore exciting job opportunities in and around Medina, Ohio! Nestled in the heart of Medina County, this vibrant area offers a perfect blend of small-town charm and big-city amenities. Known for its picturesque Public Square, historic buildings, and diverse culinary scene, Medina provides an ideal setting for professional growth and personal fulfillment. With close proximity to Cleveland and Akron, residents enjoy easy access to world-class entertainment at venues like the Playhouse Square, Rocket Mortgage FieldHouse, and Blossom Music Center. From exploring the Medina Toy & Train Museum to kayaking in the serene waters of Chippewa Lake, this region offers endless opportunities for work-life balance. Join us in discovering your dream career in Medina, where every corner is filled with potential!