Customer Service Representative 840877
Job Description
Customer Service Agent - Urgently hiring in Columbus!
Job Title: Customer Service Representative
Pay: $18.50 /hr
Hours: 8 AM - 4:30 PM
Start Date: ASAP
Looking for a fulfilling opportunity where you can make a difference? Join a dynamic and supportive team as a temporary Customer Service Representative in Columbus, OH and contribute to creating exceptional customer experiences every day.
In this role, you will be the go-to contact for customers, providing outstanding service through chat, email, and phone. If you're a problem-solver with excellent communication skills, a customer-first mindset, and thrive in a fast-paced environment, we want you on the team in Columbus!
What You'll Do
As a Customer Service Representative, you will be responsible for:
- Responding to customer inquiries via chat and email with professionalism and empathy
- Efficiently resolving product, order, shipping, and return issues, while escalating complex problems as needed
- Advising customers on return and warranty processes, providing solutions, and processing replacements if applicable
- Communicating trends, issues, and customer insights to the broader team to help inform improvements
- Cross-selling or referring products and services to enhance customer experience and drive brand loyalty
What You'll Bring
The ideal candidate for this role will have:
- 1–2 years of customer service experience (chat and email support); e-commerce experience is a plus
- Strong research, troubleshooting, and problem-solving skills
- Proficiency in Microsoft Office and general administrative tasks
- A professional, positive, and supportive demeanor, especially in challenging interactions
Why Join Us in Columbus?
- Be part of a supportive team culture in a fast-paced environment
- Gain valuable experience in the field and make a meaningful impact
- Enjoy affordable health and prescription coverage with no waiting periodÂ
Location & Schedule
This temporary customer service position is in-office in Columbus, OH, and offers full-time, first shift hours from 8 AM to 4:30 PM. Please note that there will be times of mandatory overtime.
Ready to Take the Next Step?
If you're ready to start a rewarding opportunity as a temporary Customer Service Representative in Columbus, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now!
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Ready to embark on an exciting career journey in the vibrant Columbus, Ohio area? Known for its thriving job market, outstanding quality of life, and abundance of opportunities for professional growth, this city beckons with its infectious energy and welcoming community. Home to the renowned Columbus Museum of Art, the historic Ohio Theatre, and the beloved Columbus Blue Jackets hockey team, this region seamlessly combines art, culture, and sports to create a dynamic environment that caters to diverse interests. With delectable cuisine, picturesque parks like the beautiful Franklin Park Conservatory and Botanical Gardens, and a bustling downtown scene, Columbus is a destination brimming with charm. Take the first step towards your dream job today by exploring our job listings in this lively and enchanting locale.


