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IT Support Analyst 827658

Rowayton, CT 06853

Posted: 08/14/2025 Job Category: Information Technology Job Number: 827658

Job Description


Fairfield County Hedge Fund is seeking a mid-level IT analyst to join the firm’s tech-support help desk team.  This role sits on the trading floor and provides operational support for firm-wide end user application and workstation hardware support.

Responsibilities
  • Install, maintain, and troubleshoot workstations, including performing software upgrades
  • Provide support for market data and trade execution platforms
  • Execute daily operational procedures, including morning system status checks, data center inspections, and managing trouble ticket workflows
  • Participate in team meetings and collaborate effectively with colleagues
  • Provide off-hours support as part of a rotating schedule with other team members
Requirements
  • 5+ years of experience providing technical support for workstations
  • BA/BS in related field
  • Financial Services industry experience
  • Strong troubleshooting skills related to computer systems, applications, and workstation hardware
  • Experience with market data applications (e.g., Bloomberg and Refinitiv) and Microsoft desktop software (e.g., Microsoft Windows 11 and Office 365)
  • Work independently and collaboratively in a dynamic, fast-paced environment that requires managing competing priorities
  • Familiarity with Backup, Desktop Patching, VMware, or Ivanti product suite is desired
  • Printer and/or print vendor management is desired
  • Mobile Device Management (iOS/Android) is desired

 

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About Rowayton, CT

Ready to embark on your next career adventure in the vibrant area surrounding Rowayton, Connecticut? Nestled in the picturesque coastal town just a short drive from Norwalk, Stamford, and the bustling city of Bridgeport, Rowayton offers a perfect blend of scenic beauty and professional growth opportunities. Discover a charming community with historic landmarks like the Rowayton Arts Center and the Rowayton Historical Society, along with trendy eateries serving up fresh seafood and classic New England cuisine. Enjoy outdoor activities at the scenic Farm Creek Preserve or catch a show at the Rowayton Arts Center. Take the next step in your career journey by exploring our job listings in this captivating region today!