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Provider Service Representative - Hirng Now! Offering up to $24.88/Hr! 831499

So Portland, ME 04106

Posted: 11/06/2025 Job Category: Healthcare Job Number: 831499 Pay Rate: $19.22 - $24.88 per hour

Job Description

Your Next Opportunity Is Here — Urgently Hiring Provider Services Representatives in Portland, ME!
Job Title: Provider Services Representative
Pay: $19.22 – $24.88 per hour
Hours: Full-time, 40 hours per week (Monday–Friday, 8:00/8:30 AM – 4:30/5:00 PM)
Start Date: ASAP

Looking for a professional role in health care administration where you can make a difference through service and support? Join a mission-driven, not-for-profit health care organization as a Provider Services Representative in Portland, ME, and help ensure providers have the information and assistance they need to deliver excellent care to their patients.

As a Provider Services Representative, you’ll respond to provider inquiries related to coverage, claims, and billing, ensuring accuracy, timeliness, and professionalism in every interaction. You’ll work closely with other departments to deliver resolutions that reflect the organization’s values of trust, respect, and service.
What You’ll Do
As a Provider Services Representative, you will be responsible for:

  • Answering verbal, written, and electronic inquiries from providers regarding coverage, claims, billing, and payments

  • Providing accurate information and educating providers about program policies and procedures

  • Handling incoming calls and ensuring timely resolution of all inquiries

  • Coordinating with internal departments to address and resolve provider issues

  • Staying current with updates, policies, and procedures through internal systems

  • Documenting provider interactions thoroughly and accurately

  • Delivering professional, courteous, and friendly service to both internal and external customers
What You’ll Bring
The ideal candidate for this role will have:

  • A high school diploma or equivalent

  • At least 3 years of customer service experience (health care or call center preferred)

  • Medical billing experience (preferred)

  • Strong computer and data entry skills with high accuracy

  • Ability to talk and type simultaneously

  • Excellent communication, listening, and problem-solving skills

  • Strong organizational skills and the ability to multitask effectively

  • A professional, calm, and adaptable demeanor under pressure

  • Demonstrated commitment to values of trust, respect, teamwork, and service

  • U.S. citizenship (may be required for government trustworthiness clearance)
Why Join Us in Portland?

  • Meaningful work supporting providers and improving community health outcomes

  • Flexible work environment with remote capability and occasional on-site collaboration

  • Affordable health and prescription coverage with no waiting period

  • Benefits offered once hired permanently

  • Referral Bonus Program — earn extra cash for successful referrals
Location & Schedule
This position is based in Portland, ME, with remote flexibility and occasional on-site work required at 891 Washington Ave. Work hours are Monday–Friday, 8:00/8:30 AM – 4:30/5:00 PM.
Ready to Take the Next Step?
If you’re ready to start a rewarding career as a Provider Services Representative in Portland, ME, apply today or contact our recruiting team to learn more. Don’t wait — we’re hiring now!

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Equal Opportunity Employer:
TalentLaunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. TalentLaunch will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About So Portland, ME

Discover exciting job opportunities in and around South Portland, Maine, with us. This vibrant area, nestled by the stunning coast of Casco Bay, offers a perfect mix of coastal charm and urban amenities. South Portland is a haven for outdoor enthusiasts, with access to breathtaking views at Fort Williams Park, home to the iconic Portland Head Light lighthouse. With a thriving arts scene showcased in galleries like The Art Studio and unique theater performances at the Portland Players, this area also boasts delectable seafood cuisine and distinctive lobster rolls that can be savored at local favorites like The Lobster Shack. From cheering on the Portland Sea Dogs at Hadlock Field to exploring the historic Old Port district, South Portland has something for everyone looking to thrive both professionally and personally. Explore our job listings today and kickstart your career in this enchanting region!