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Showroom Sales & Customer Experience Representative 837076

Topsham, ME 04086

Posted: 07/08/2026 Job Category: Customer Service Job Number: 837076

Job Description


Topsham Showroom Sales & Customer Experience Representative — Hiring Now!

Job Title: Showroom Sales & Customer Experience Representative
Pay: $20–22/hour DOE
Hours: Monday–Friday, 8:00 AM–5:00 PM, with flexibility as needed
Start Date: ASAP

Do you enjoy helping customers bring beautiful home projects to life?

We are seeking a Showroom Sales & Customer Experience Representative to join a respected stone, tile, and countertop company in Topsham, Maine. This role is perfect for someone who thrives in a customer-facing environment and enjoys working with homeowners, contractors, architects, and interior designers on high-end residential projects.

This is more than a traditional customer service role. You'll serve as a trusted guide throughout the design and selection process, helping customers choose products that become a permanent part of their homes and projects.

What You'll Do

As a Showroom Sales & Customer Experience Representative, you will:

• Welcome customers, designers, architects, and contractors into the showroom
• Guide customers through product selections including stone, tile, and related materials
• Build strong relationships through exceptional customer service and communication
• Respond to phone calls, emails, and showroom inquiries professionally and promptly
• Review project details, cabinet drawings, architectural plans, and specifications
• Create estimates and assist with project planning using industry-specific software
• Coordinate product sourcing and project details with internal teams
• Follow up with customers throughout the sales process to ensure a positive experience
• Educate customers on products, materials, installation considerations, and project timelines
• Maintain a polished, professional showroom environment

What You'll Bring

The ideal candidate will have:

• Previous customer-facing sales, showroom, retail, hospitality, or customer service experience
• Experience in construction, design, flooring, tile, cabinetry, countertops, building materials, or home improvement strongly preferred
• Confidence interacting with homeowners, contractors, architects, and designers
• Strong communication and relationship-building skills
• Professional presentation and customer-focused attitude
• Strong organizational skills and attention to detail
• Ability to learn technical product information and project specifications
• Basic computer proficiency, including Microsoft Office
• Ability to learn industry-specific software and quoting systems
• Reliable transportation and excellent attendance

Physical Requirements

• Frequent standing and walking throughout the showroom and warehouse
• Ability to carry and move tile, stone, and material samples
• Frequent bending, reaching, and lifting
• Ability to lift up to 50 pounds as needed
• Comfortable working in both showroom and warehouse environments

Why You'll Love This Opportunity

• Monday–Friday schedule
• Professional showroom environment
• Work with beautiful, high-quality products
• Opportunity to collaborate with designers, architects, and contractors
• Hands-on training and mentorship
• Career growth within the design and construction industry
• Competitive pay based on experience
• Benefits available upon permanent hire

Location

This is an on-site position in Topsham, Maine. The role is split between the showroom, office, and warehouse environments and requires an active, hands-on approach throughout the day.

Ready to Take the Next Step?

If you enjoy customer interaction, have an eye for detail, and want to help customers create exceptional spaces, we'd love to hear from you.

Apply today to be considered for immediate interviews!

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About Topsham, ME

Unlock your next career opportunity in the vibrant area around Topsham, Maine! Nestled in the heart of New England, Topsham offers a perfect blend of picturesque surroundings, welcoming community, and unparalleled growth prospects. From the historic Androscoggin Swinging Bridge to the delectable local lobster shacks, this charming town has something for everyone. Explore art galleries like the Topsham Artisans and enjoy shows at the nearby Theater at Monmouth. Join the local community in rooting for the Portland Sea Dogs at Hadlock Field or unwind at the stunning Cathance River Nature Preserve. Let us connect you with exciting job listings in this enchanting region and start building your career in Topsham today!